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Pilot blight: Strikes keep passengers grounded
![]() It sounds like a glamorous life - being paid to jet around the globe. But, as a wave of strikes and go-slows prove, airline pilots are increasingly unhappy with their lot, writes BBC News Online's Jonathan Duffy.
The scene is depressingly familiar: sleeping bodies sprawled across airport seats, departures boards that announce every flight to be "DELAYED", weary airline staff trying to placate enraged passengers. Summer has definitely arrived.
Air traffic controllers have got a bad name for going on strike just as the summer rush reaches its peak, but this year the focus has shifted to pilots. A wave of industrial action by pilots seeking better pay has left passengers around the world facing severe delays or cancelled flights. And in a number of notable examples, the striking pilots have been handsomely rewarded, sometimes with salary increases of up to 30%. Now there are fears the industrial action will spread as crew with other airlines seek to match these generous settlements.
The current trend for big increases was sparked last year by United, the world's biggest airline. Its 10,000 pilots won increases of about 24% after flight disruptions caused when many withdrew from voluntary overtime. Delta followed this year with 24-34% pay increases for its pilots and earlier this summer Lufthansa settled for a 20% hike after a series of one-day strikes among its cockpit crews. Cathay Pacific, the Hong Kong carrier, has struggled in the face of a pilots' union work-to-rule decree, and this month the Spanish flag carrier, Iberia, was beset by one-day strikes. Dangerously exposed All this comes on the back of a bumper year for many airlines. It seems pilots are keen to see a share of the spoils in their wage packet.
Companies have cut back on business travel - always a lucrative line for operators - and British Airways is among several carriers to have witnessed a drop-off in passenger numbers. In addition, aviation fuel prices have risen and there is a shortage of experienced pilots in the jobs market. Also, pilots' unions are traditionally well organised and pilots know they are operationally critical to their employers - a scheduled flight could take off with a slimmed down cabin crew, but without its pilots it's not going anywhere. Costly strike In 1998 American carrier Northwest learned how costly a pilots strike can be - it lost more than $1bn (£700m) in revenue during a two-week strike.
Ironically, the pilots' cause has been helped by the global "cost saving" alliances many airlines have formed with each other. According to John Lindquist of Boston Consulting Group, pilots have formed staff associations within the alliances and used them as a forum for discussing pay and conditions. Instead of driving costs down by drawing more on labour from partners in lower-wage economies, pilots have sought to use the alliances to pitch for American salaries. So what are the omens for continued unrest in the coming months?
"In the mid 1990s pilots at Lufthansa and Iberia opted for a salary cut or pay freeze to help the companies back to profitability, so they've always had that extra bargaining chip," she says. The shortage of experienced crew has been a useful lever for pilots' unions in recent years. But with recession in the air, airlines will soon be trying to shed cockpit crew, says Philip Butterworth-Hayes, editor of Airport Review. Differences disappear There are other factors that will help keep in check lofty pay demands. The skills gap between well-off long-haul pilots and their lower-cost colleagues on short-haul routes is disappearing, thanks to so-called "cross crew training".
The glut of lower-paid pilots employed by budget airlines has added to this downward pressure on salaries, and flag carriers such as BA rely more and more on franchised operators - aircraft decked out in BA colours but run by smaller companies. "Pilots unions have traditionally been very strong and with profit margins in the industry so slim these days - 2% or 3% - it's important to keep them on-side. Even the threat of a strike can send a stock price plummeting," says Mr Butterworth-Hayes. "As to whether these big increases will continue, I couldn't say for sure. It's a finely balanced debate." But if BA's pilots do aim high, one city analyst points out that with profits looking shaky, the management would have good reason for refusing their demands.
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