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Q: How does the service work?
The e-mail a friend facility allows a user to e-mail story links to other online users.

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The details you provide will not be used for any purpose other than delivering the appropriate information to the intended recipient. The BBC will not use the details to send unsolicited e-mail, and will not sell details to a 3rd party.

Q: I think this service has been abused. What can I do?
It is not possible to verify the e-mail address or name of the sender with such a service. If you wish to complain about an email or opt out of receiving them in future, please forward the mail in its entirety to webweaver@bbc.co.uk.

The BBC will only use the information you supply for the stated purpose, i.e. to hear your views and, if appropriate, to reply to you or contact you for clarification. Your details will not be given to anyone outside the BBC without your permission.

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