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Film with no advertising, but everyone will know about it 30/4/01
RICHARD WATSON:
An ordinary enough trailer for the latest
Spielberg sci-fi film. Nothing strange
about this until you look at the version
on the internet. On this one there's an
intriguing credit - Jeanine Salla is listed
as Sentient Machine Therapist.
Put that name into an internet search engine,
and you find both the woman and her web page.
DAN HON:
ARTIFICIAL INTELLIGENCE FAN
From there we can read about how
one of her daughters was quite close
to a man called Evan Chang, and all
this is still fictional. We learn that
Evan Chang was murdered - pushed off
a boat or something - and found
drowned. The first puzzle that is in
this universe of websites appears.
We find on the JeanineSalla.com
website that somebody uploaded
a letter to the site a couple of hours
before Evan was killed.
WATSON:
If you want to discover the game
for yourself, leave the room for a
couple of minutes. If not, stay with us
for an exploration of the next big idea -
viral marketing. The logic goes like this -
only a couple of thousand people
may have entered this fantasy web,
constructed on behalf of Stephen Spielberg's
film company. But if it becomes popular
on the net, or if mainstream TV starts
reporting it, then it will generate lots of
publicity by word of mouth.
If you get it right and people talk about it
in their coffee breaks, then it'll spread
through the cultural ether like a virus.
TIM CARRIGAN:
HEAD OF VIRAL MARKETING
OGILVY INTERACTIVE
The idea of viral marketing is to
use the power of word of mouth and
get the recipient of the message to
be the person who spreads the
message. We talk about viral
marketing today because we are
doing word of mouth with modern
technology. The most obvious way to
do it is with e-mail. An e-mail is
viral because someone receives it
and sends it to their friends.
WATSON:
Felix The Cat is a Tim Carrigan creation -
a virtual cat you can drag and drop.
He even feeds and plays.
The message is - buy Felix cat food.
Mr Carrigan reckons viral marketing
can be 15 times more effective
than ads posted on the net and much
cheaper - no costly billboards or TV airtime,
just focused free-to-air word of mouth.
CARRIGAN:
The key thing is engaging the
audience enough. The key to it is
when you receive a message
like this that you find it amusing
enough or useful enough to
recommend it to your friends,
and that's the hard bit. Things like
the movies have used it successfully
because you get fun clips. They're
great fun to send to your friends.
WATSON:
With more than 1,000 fictional web
pages linked to Stephen Spielberg's
latest blockbuster, AI's marketing budget
would have run into millions,
though its backers aren't commenting -
a strategy designed to maintain the mystery.
But already other businesses and film-makers
are looking at similar, if lower budget strategies.
South West Nine is a new British film about
life in Brixton, South London.
It's an edgy story about five characters
who have lost their way.
Its producer, who says it will be the
antidote to the saccharine of Notting Hill,
is already planning how to use the
viral marketing technique to promote
his film.
ALAN NIBIO:
PRODUCER, SOUTH WEST NINE
Most British films don't have that money
for the marketing campaign so we have to
come up with more inventive ways
of getting it to a core audience.
It will have a text base, basically
mobile phone texting, which has
become popular.
A lot of people are cashing in on it.
It's a fun way of sending your friends
and girlfriends or boyfriends messages.
We will be building a game on the mobile
phones which will go out to and
interact with the audience about the film.
CLIP FROM SOUTH WEST NINE:
"Smash The City, Eat The Rich,
Carnival Against Capitalism - only the
biggest party the world of finance
has ever seen."
WATSON:
Timely references in the film to
anarchy on the streets.
But the makers say that to sell it
the marketing has to be that bit
more subtle.
ALAN NIBIO:
We are trying to build up intrigue about
the film, guide people towards the content
of it, and get them excited so it
becomes a must-see factor.
We can present on a website all the
different facets of the film, the subject
matter, the music, the actors, the campaign.
WATSON:
Hollywood has woken up to the power
of viral marketing on a huge scale with
Stephen Spielberg's Artificial Intelligence film.
Decode the notches on Summer 2001
and you get a phone number.
Ring it and this is what you get:
"Welcome, my child. Once upon a time,
there was a forest that teamed with
life, love, sex and violence.
Things that humans did naturally and
that robots copied..."
WATSON:
Travel further into the murder investigation
and people from this virtual world even
start phoning, faxing and e-mailing you.
As new technology gives us the power
to cut out irritating ads from our lives,
conventional marketing could be as dead
as 22nd century Evan Chang.