Grandmother left behind on plane

KLM has apologised to the family in an email

An 87-year-old wheelchair-bound grandmother was left behind on a KLM plane for about an hour, Dutch media reports say.

Sylvette Landrein was forgotten by cabin crew after her plane landed from Nantes, France, at Amsterdam airport, her family told De Telegraaf newspaper.

KLM called the incident "regrettable" and has been in touch with the family.

The airline also lost the suitcase belonging to Mrs Landrein, who does not speak Dutch, reports said.

"It's absolutely outrageous", the woman's daughter-in-law, Sonja Rein Country, told de Telegraaf.

"My aged mother-in-law was alone in the plane for more than an hour... I enquired at the KLM desk, but was told to be patient," she added.

A spokeswoman said the aircraft was only at Amsterdam's Schiphol airport for 40 minutes.

The family said it had been reunited with the elderly woman two hours and 15 minutes after the plane landed, Radio Netherlands reported.