Europe South Asia Asia Pacific Americas Middle East Africa BBC Homepage World Service Education



Front Page

World

UK

UK Politics

Business

Sci/Tech

Health

Education

Sport

Entertainment

Talking Point

In Depth

On Air

Archive
Feedback
Low Graphics
Help

Friday, August 20, 1999 Published at 08:48 GMT 09:48 UK


World: Europe

BBC News Online helps trace missing

Survivors of the earthquake camping in makeshift tents

Almost 200 people feared lost in the Turkish earthquake have been traced with the help of BBC News Online.

Turkey Earthquake
When the family that runs an Internet centre in North Cyprus managed to contact a relative's mother, sister and close friend - all unhurt - they decided to extend their services to others.

They mailed BBC News Online with the offer of help, and as a result had some 257 requests for help from people unable to get in touch with loved ones.

So far they have traced 182 people who were uninjured, although two more are seriously ill in hospital and one person is believed killed in the quake. The death toll currently stands at over 7,000.

"We didn't think there would be people online in Istanbul because the power was down, but we found people using their laptops and mobile phones," said David Thomas, of the Internet Education Centre.

"We gave the mother's number to a contact who found her within one hour. It was a very good feeling - then we thought, let's do it for others as well."

They stayed up until midnight on Wednesday, working on back-up power.

"A lot of the messages we have had are very sad - it's hard to keep our composure," added David, who still hopes to go to medical school in Istanbul later this year.

A number of people who have e-mailed News Online fearing the worst have since contacted us to say their friends and relatives have been found alive and well.


[ image: Relief supplies on their way to quake victims]
Relief supplies on their way to quake victims
Rachel Murray, of London, was delighted after her brother Phil, in Izmit, was reunited with his wife Dianne and three young children on the Black Sea Coast.

Keith Norton wrote searching for news of his father, who has since been found alive and only slightly injured when his hotel in Adipazari collapsed - although two of his father's colleagues died instantly.

Communications hampered

Requests for help have come from as far afield as Kazakhstan, Vietnam, Japan and Malaysia, as overseas communications have been difficult following the disaster.


BBC Internet Correspondent Chris Nuttall reports on one man's attempt to bring families back together using the web
More and more people have e-mailed offering to make telephone calls on behalf of anxious overseas relatives.

Malcolm Ellery, in Turkey, has managed to contact some 10-15 people directly - even though he had to try 50 times to get through to one woman.

The BBC News Internet site has also been used to post messages containing the names of those who are missing and requesting information about certain areas.

There has been a steady response to these messages, with offers of help from those in neighbouring areas and information is being e-mailed in and posted on the site.


(click here to return)

Tell us if you have or need information and we will post it on our "help" pages:
Name:

Your E-mail Address:

Country:

Comments:


Your Phone Number:

Disclaimer: The BBC will put up as many of your comments as possible but we cannot guarantee that all e-mails will be published. The BBC reserves the right to edit comments that are published.



Advanced options | Search tips




Back to top | BBC News Home | BBC Homepage | ©




Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia



Relevant Stories

18 Aug 99 | Europe
Web reunites quake family

18 Aug 99 | UK
Hi-tech search for quake survivors

18 Aug 99 | Europe
Can you help?

18 Aug 99 | Europe
Quake rescuers 'fighting losing battle'

17 Aug 99 | Europe
Your experiences of the Turkey quake





In this section

Violence greets Clinton visit

Russian forces pound Grozny

EU fraud: a billion dollar bill

Next steps for peace

Cardinal may face loan-shark charges

From Business
Vodafone takeover battle heats up

Trans-Turkish pipeline deal signed

French party seeks new leader

Jube tube debut

Athens riots for Clinton visit

UN envoy discusses Chechnya in Moscow

Solana new Western European Union chief

Moldova's PM-designate withdraws

Chechen government welcomes summit

In pictures: Clinton's violent welcome

Georgia protests over Russian 'attack'

UN chief: No Chechen 'catastrophe'

New arms control treaty for Europe

From Business
Mannesmann fights back

EU fraud -- a billion-dollar bill

New moves in Spain's terror scandal

EU allows labelling of British beef

UN seeks more security in Chechnya

Athens riots for Clinton visit

Russia's media war over Chechnya

Homeless suffer as quake toll rises

Analysis: East-West relations must shift