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Last Updated: Friday, 2 April, 2004, 08:38 GMT 09:38 UK
Glastonbury tickets selling fast
Glastonbury's Pyramid Stage
Tickets for this year's festival are strictly limited to 100,000
Around 60,000 tickets for this year's Glastonbury Festival have been snapped up, within 12 hours of going on sale.

The huge demand for the 100,000 tickets for this year's event has created a jam of callers, with many finding the telephone lines constantly engaged.

But the system is "working correctly", according to sales organisers.

Festival-goers are unable to use credit cards to purchase tickets, which went on sale at 2000BST on Thursday in a bid to stamp out the problem of touts.

Send us your ticket buying experiences

Tickets are also being sold on the internet, and festival organisers said that 300,000 people logged onto the site, which went live at the same time as the telephone line.

There have been reports of people struggling to buy tickets online, however.


They added that the figure did not drop for six hours after the site went live.

The 8pm start was an attempt to dissuade touts and allow people who are at school or at work to buy tickets.

Tickets have to be bought by debit card, because organisers thought touts had bought multiple tickets by credit card last year.

Every ticket will carry the name of the person who bought it. Identity checks may be carried out at the festival gates to ensure people have not bought their tickets from touts.

Investment

In the last few years Mr Eavis - who has run the event since its inception in 1970 - has invested more and more money into preventing gate-crashers and drug dealers entering the site.

In 2002 Mr Eavis invested more than 2m in new fencing designed to keep out people who had not bought tickets.

Last year he pleaded for people to stay at home if they did not have tickets.

This year's festival takes place between 25-27 June, and will be headlined by Sir Paul McCartney, Oasis and Muse.


Back to top

Have you had problems buying tickets for this year's festival? Or have you found the process to be trouble free?

Let us know.

I've been trying since 8pm. I cannot get through, I've taken the day off work to do this and it's winding me up. Got up four times in the night to call!
Andrew Malden, Milton Keynes

13 hours later, I still cannot get on the website and despite being on the phone all night I have not reached the operators there either! Perhaps contingency for the huge demand this year should have been built in.
Ginger, Leamington Spa, UK

Despite having to stay up all night, in some cases until 5:30am this morning, me and all my friends bar one have tickets. Of course the website was going to crash and the phone lines were going to be engaged. Roll on June.
Matt Strong, Newport, South Wales

I got tickets on the dot of 8pm on the net - no problem at all - but my mates have been trying to get back in ever since and haven't managed yet! The messages on the internet site when you don't get through aren't very helpful - we've completed the order form several times and don't know whether the orders went through or not so have to keep trying.
James Berry, Bristol, UK

Six hours' solid calling.Then set alarms for two-hourly periods to try again through from 2 til 7.30. Now at work in serious danger of getting fired. Good luck to us all.
Helena, Sheffield

I'm very fed up about this. I was online from 8pm to 2am and then from 6am onwards and I'm not getting through to the website. How can it be so badly organised?
Rachel Mills, Reading

Getting a ticket was hopeless. I'd love to know how 60,000 people have managed to get one. I filled out my address details so many times only to get "page cannot be displayed" when I tried to order.
David Pinnock, Swindon UK

Up until 3.30am ringing on mobile, land line, and attempting to access the online ordering form. Total nightmare but perseverance payed off. Tip - when submitting the completed form if you don't see progress, refresh the page using re-posted data.
Chris, Andover

Absolute nightmare. Me and my girlfriend rang and tried online from 8pm on the dot until midnight,but still no luck. Looks like they don't have a big enough system to cope with a first come first serve basis.
Simon, London

Been trying to buy tickets on the phone and web for 13 hours now, no joy. This will be my 10th Glastonbury Festival (assuming I get a ticket). Never been this hard before.
Andrew Johnson, Kent

I know of around 30 people who have been trying to buy tickets. As of this morning, only one person had succeeded, and he was ringing constantly until after 2am. Frankly I can't be bothered any more. I agree with preventing touts, but this is ridiculous - last year I got through at the second attempt!
Michael Riddell, London

I had finally got the web form submitted when i was informed that they has run out of tickets. This was about 6.30 this morning.
Daniel Ling, Hitchin

Between myself and several friends, phoning constantly since 8pm, the closest any of us have got, on internet or telephone, is a message stating that all lines are busy and automatically hanging us up.That's 13 hours and counting...
Kat, Folkestone, Kent

It appears to be a complete shambles. The web crashed constantly, whatever the bandwidth, and the phone lines are permanently engaged. I personally don't believe they have sold 60,000 so far.
John McNeil, London

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SEE ALSO:
Row over Darkness festival 'snub'
31 Mar 04  |  Entertainment
McCartney to headline Glastonbury
27 Feb 04  |  Entertainment
No credit cards at Glastonbury
19 Feb 04  |  Somerset
Festival plans to beat touts
25 Jan 04  |  Somerset
Glastonbury 2004 gets go-ahead
27 Nov 03  |  Somerset


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