Protected CDs 'should be labelled'

Jackson used devices to protect his album

The music industry risks alienating its core consumers by selling copy-protected CDs without warning labels, according to research.

The industry has been experimenting with ways of stamping out CD piracy, which it blames for a marked slump in sales.

But a survey by research company GartnerG2 discovered the majority of music buyers questioned believed they should have the right to make copies of CDs they have bought, either as back up or for family and friends.

Record companies have begun placing blocking devices on many new CDs to prevent them being copied on to MP3 files or blank discs, including albums from Michael Jackson, Natalie Imbruglia and Celine Dion.

These have caused complaints that some CDs are not compatible with all CDs players or computers.

Technology tweaking

It is currently down to the record publisher whether it puts a copy-protected label on disc packaging.

The survey among adults and teenagers in the US found that 74% strongly agreed the industry should be required to label CDs.

"Until technology standards are tweaked and universally implemented, mandatory labelling must be required," said PJ McNealy, research director for GartnerG2.

"Consumers will balk if they bring home a CD and find it won't play on every CD player they own."

But the survey also saw 82% of respondents say they believe it is actually legal to make copies for back up purposes and 77% believe they should be able to copy a CD or use in another system.

And 60% believed they should be able to give another member of the household a copy.

"Since it's clear consumers perceive they have the right to make some copies, the lack of labelling will only contribute to declining revenue for the music industry as those who are still buying CDs become frustrated," Mr McNealy said.