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Page last updated at 07:00 GMT, Sunday, 1 November 2009

UK banks subject to rules reforms

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The Financial Services Authority takes over regulation of the way banks treat their customers, bringing new service rules into force.

Under the reforms, account holders could expect swifter transactions and account corrections, but bank charges are unlikely to drop.

Joe Lynam reports.

READ MORE: Fresh bank rules come into force

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Government to set up bank chains(01.44)

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