Page last updated at 11:38 GMT, Friday, 12 September 2008 12:38 UK

XL collapse: Your experiences

XL plane
Thousands of holidaymakers could be stranded by XL's collapse
Thousands of people who have booked their holidays with XL have been left out of pocket as the company has gone into administration.

Many others who are already on holiday do not know how they will be able to return home.

Readers of the BBC News website who have been affected have sent in their stories:


I planned to get married in Florida this month and have booked through Travel City Direct. Forty of my family and friends were due to fly out on the 26 September to Disneyland. I feel so bad for my family and friends who were going to fly with XL. I paid 3000 in cash because I didn't want to pay the 3% charges on my credit card. I am frantically ringing different airlines for flights. I am hoping to get a bridge loan so that I can pay for the flights at a later date. I am really worried that I won't be able to get out there in time for my own wedding.


I'm currently stuck in Thassos, Greece awaiting any information on how or when we will be returning back to England which appears to just be a waiting game. I do feel very sorry for the owners of the villas and apartments where everyone is staying because they have lost a lot of money, some where in the region of 10,000 to 30,000 Euros as none of the owners have been paid for about half the season or more which in turn may lead to some of them also going bust too.


In my view, the Civil Aviation Authority should have allowed XL flights to repatriate the 85,000 passengers stranded abroad. It makes no sense that the XL pilots, crew and planes are sitting idle. My son bought direct from XL and is stranded in St Kitts. He now has to try and find a flight that will bring him and his girlfriend home, and at what cost? The CAA has behaved irresponsibly when with some foresight it could have returned all those abroad and if need be at an additional not inflated cost.


My partner, sister, brother-in-law and myself have booked flights via the internet with XL from Manchester on Saturday 13 September at 6am to Malaga, for a holiday in a friend's hired villa. After a difficult few years for various reasons this holiday I feel, was also to try and regain some kind of lost sisterly bonding following my darling dad's death almost three years ago. After months of planning and getting excited, I was confronted with the news. I am devastated. I am so upset and exhausted. I also feel sorry for the hundreds and thousands of people who have been affected by this awful news.


We were booked to travel with XL to Florida in March 2009. Because we wanted to get everything paid as quickly as possible, we had already paid nearly half the holiday cost, about 1300. Now we have had to tell the kids that if the money does not come back quick enough, and if we cannot find another booking at a reasonable price that they will not be going to Disney World. I am more upset because this was to be our first family holiday abroad, and now it's going to be tainted with bad memories. We may not even be able to go at all now.


My youngest daughter is a holiday rep for Kosmar and is based in Skiathos. Not only has she lost her job, she has now got to 'look after' stranded holiday makers who will no doubt be having a go at her. I doubt whether she'll get paid, and she has no idea how or when she will be coming back. Added to this my eldest daughter and I were due to fly out to her in two weeks time for a holiday. Sure it's the 12 September and not Friday the '13th'?

Q&A: Options for XL passengers
12 Sep 08 |  Business
XL to see 'significant' job cuts
12 Sep 08 |  Business
In quotes: XL collapse
12 Sep 08 |  Business

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