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Last Updated: Wednesday, 8 November 2006, 11:51 GMT
Ryanair ad goes back into hangar
Ryanair
The ASA said the lowest amount payable was 11.70
An advertisement by low-cost airline Ryanair offering seats for 0 has been grounded by advertising watchdogs.

The Irish carrier's fare failed to include non-optional extra taxes and charges, the Advertising Standards Authority (ASA) said.

These extra costs were anything from 11.70 to 21.70 across 20 UK airports.

But Ryanair, which is seeking to take over Irish rival Aer Lingus, said more than 14 million people viewed the ad and not one passenger had complained.

The advert's voice-over said Ryanair had "released four million zero fare seats on its website in an amazing autumn sale".

It added: "All fares under this offer are zero. Only taxes and charges are payable and we guarantee no fuel surcharges."

And large on-screen text said: "4 million seats 0 fare".

Previous rulings

After an investigation, prompted by a complaint from Monarch Airlines, the ASA found Ryanair in breach of advertising rules relating to pricing requirements.

It said the lowest amount payable was 11.70, and fares should have been advertising as starting at that price.

The ASA has ordered Ryanair not to repeat the advertisement.

Broadcaster ITV said viewers would have realised that flight costs would include taxes and charges on top of the 0 fee.

In May this year, the ASA upheld a complaint against Ryanair about an advert for three million free tickets.

It said the promotion failed to make clear that the offer did not include flights on Fridays.

Two years ago the ASA criticised Ryanair for a promotion for "giveaway" flights because passengers would have to pay charges and taxes.




SEE ALSO
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26 Oct 06 |  Business
Ryanair 'to cut' Aer Lingus jobs
20 Oct 06 |  Business
OFT acts over Ryanair small print
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Ryanair lifts stake in Aer Lingus
06 Oct 06 |  Business
From no-frills to flag carrier
05 Oct 06 |  Business
Ryanair to sue government for 3m
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