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Last Updated: Monday, 4 September 2006, 09:21 GMT 10:21 UK
Dixons firm's 2,000 job plan hope
Consumer electronics shop
Buying a new gadget can mean headaches for many consumers
DSG, the UK's largest electrical retailer, formerly known as Dixons, has started a technical support service which will create up to 2,000 jobs.

The company said it would spend 50m over five years on the new service, which will be called "The Techguys".

As well as a call centre, DSG will offer spare parts, repairs and on-site visits to businesses and consumers.

DSG said eight out of 10 people in the UK needed help with hi-tech goods, and the market is worth about 1bn.

"Technology is the circuitry of modern day life and has become as important a utility as water, electricity and gas," said John Clare, DSG's chief executive.

"Domestic technical support rapidly will become as commonplace, if not more so, as visits from plumbers and electricians," he added.

The growth in demand for such services is expected to be strong, with DSG predicting that the UK tech-support market could double in size within five years.

The company plans to open 200 stand-alone shops across the country, as well as offering 150 service points at its PC World stores.

DSG also said that it planned to expand its UK operations across Europe.

DSG runs 1,450 stores in 14 countries and employs 42,000 people.


SEE ALSO
O2 to buy The Link chain for 30m
21 Jun 06 |  Business
DSG shares jump on strong sales
10 May 06 |  Business
Dixons to rebrand shops as Currys
05 Apr 06 |  Business
Dixons owner to cut office jobs
19 Jan 06 |  Business
Christmas boost for Dixons owner
18 Jan 06 |  Business
DSG steps up European expansion
19 Oct 05 |  Business

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