Europe South Asia Asia Pacific Americas Middle East Africa BBC Homepage World Service Education



Front Page

World

UK

UK Politics

Business

Sci/Tech

Health

Education

Sport

Entertainment

Talking Point
On Air
Feedback
Low Graphics
Help

Monday, January 26, 1998 Published at 08:35 GMT


oldBusiness

Bully bosses 'kill innovation'

Co-operation and freedom is the method of working for staff at St Luke's

Bullying bosses fail to make the most of their workers' talents, according to a major new study.

Staff are most motivated when working for managers who show integrity and fairness, says the report from The Industrial Society.

But intimidating executives who rule by fear kill innovation, it reports.


[ image: Control and command management began in the armed forces]
Control and command management began in the armed forces
The Industrial Society study said organisations no longer wanted bosses, but preferred leaders who gave employees the space to perform well without having to be watched over.

Firms wanted a wide range of staff to be able to take a lead in projects, and wanted people to be trusted to work with minimal supervision.

The control and command style of management popular in the 1960s and 1970s was developed from the armed forces.

But in the 1990s it is outmoded and ineffective, the report says.

Professor Nigel Richardson, of the London Business School, said: "Co-operation doesn't mean you have to take a vote every time you make a decision.

"In military organisations commanders often work in very close co-operation with their men but at times of action people have to make decisions."


[ image: Pushing back management boundaries at St Luke's]
Pushing back management boundaries at St Luke's
The advertising agency, St Luke's, has adopted the new approach with all staff having shares in the business. The number of shares depend on their years in service not on their seniority.

St Luke's joint owner, Andy Law, said: "I think it radically enhances the performance of the company.

"It is less stressful in that you are working among people and not isolated from them.

"Chief executives isolated in their ivory towers are in quite a lonely place."

The Industrial Society survey of 1,000 workers found that four out of five admired leaders were not in formal positions of authority.

The most admired leaders showed enthusiasm, supported others, recognised individual effort and listened to other people's ideas and problems.

They did not tell others what to do or make sure things were done their way or inspire fear in their workforce.



Advanced options | Search tips




Back to top | BBC News Home | BBC Homepage | ©


oldBusiness Contents

Commodities
Exchange Rates
Internet Links


The Industrial Society

Fast Company magazine - St Luke's

The New Age Event - St Luke's


The BBC is not responsible for the content of external internet sites.




In this section

Kosovo plane crash leaves 24 dead

From Sport
Schedule and results

From UK Politics
Pre-Budget business boost

Coup in Pakistan: Special report

Party guide: Malaysia's opposition alliance

Analysis: A fearsome force

Sri Lanka: The ethnic divide