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Monday, January 26, 1998 Published at 08:35 GMT oldBusiness Bully bosses 'kill innovation' ![]() Co-operation and freedom is the method of working for staff at St Luke's Bullying bosses fail to make the most of their workers' talents, according to a major new study. Staff are most motivated when working for managers who show integrity and fairness, says the report from The Industrial Society. But intimidating executives who rule by fear kill innovation, it reports.
Firms wanted a wide range of staff to be able to take a lead in projects, and wanted people to be trusted to work with minimal supervision. The control and command style of management popular in the 1960s and 1970s was developed from the armed forces. But in the 1990s it is outmoded and ineffective, the report says. Professor Nigel Richardson, of the London Business School, said: "Co-operation doesn't mean you have to take a vote every time you make a decision. "In military organisations commanders often work in very close co-operation with their men but at times of action people have to make decisions."
St Luke's joint owner, Andy Law, said: "I think it radically enhances the performance of the company. "It is less stressful in that you are working among people and not isolated from them. "Chief executives isolated in their ivory towers are in quite a lonely place." The Industrial Society survey of 1,000 workers found that four out of five admired leaders were not in formal positions of authority. The most admired leaders showed enthusiasm, supported others, recognised individual effort and listened to other people's ideas and problems. They did not tell others what to do or make sure things were done their way or inspire fear in their workforce. |
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