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Last Updated: Thursday, 14 July 2005, 15:55 GMT 16:55 UK
Barclays moves tech jobs to India
Front of a Barclays bank
Barclays current internal help desk is at Knutsford, Cheshire
Barclays is to move its in-house technical support centre from Cheshire, north England to India, in a move which could see many staff lose their jobs.

A total of 140 workers are affected by the move, but Barclays says it will try to redeploy as many as possible within the firm before making any job cuts.

"We see offshore outsourcing as a way of ensuring improved productivity and efficiency," said a company spokesman.

The Amicus union said the business case for moving jobs offshore was weakening.

We cannot say we can provide new jobs for everyone, but there will also be the opportunity for people to go to India to help training staff there
Barclays spokesman

"There is growing evidence that the case for offshoring has failed, " said a spokesman for the union, which has been at the forefront of campaigns to prevent more finance jobs being moved to India.

"We can only hope that Barclays has not taken this decision lightly and that there will not be more job cuts."

New jobs?

At present if staff have technical problems, they contact the company's Servicepoint help centre at Radbroke Hall, Knutsford, in Cheshire.

Last October, Barclays set up a joint venture with Indian firm HDFC to create a company in Mumbai called Intelenet, which will now deal with problems.

"We are currently holding one-to-one meetings with staff about possible redeployment opportunities," said a Barclays spokesman.

"We cannot say we can provide new jobs for everyone, but there will also be the opportunity for people to go to India to help training staff there."




SEE ALSO:
India extends IT outsourcing boom
02 Jun 05 |  Business
HSBC bank 'to offshore more jobs'
16 Mar 05 |  Business
Lloyds TSB to hire more in India
09 Nov 04 |  Business


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