Page last updated at 17:20 GMT, Monday, 12 July 2004 18:20 UK

M&S sets out fightback strategy

Womenswear - M&S
Mr Rose aims to concentrate on M&S' core female customers

Marks & Spencer has unveiled plans to return 2.3bn to shareholders as it seeks to fend off a third takeover offer from entrepreneur Philip Green.

Chief executive Stuart Rose announced a package of reforms, saying his aim was to give M&S "back to our customers".

He promised a simplification of the firm to focus on its core retail side.

M&S is to sell its financial services business to HSBC for 762m and will buy the popular Per Una clothing business from designer George Davies for 125m.

M&S shares showed little reaction to the news and by the close they were down 4 pence at 364p - well below Mr Green's proposed offer of 400p a share.

Store closures

M&S plans to shut down stores as part of cost-cutting measures that aim to save 250m in the current financial year, rising to 320m by 2006/07.

Our key task is to sell more clothes to core customers - who I think have been neglected
Stuart Rose, M&S chief executive

First on the chopping block will be the group's new Lifestyle concept store in Gateshead, while it also is halting the rollout of smaller Simply Food outlets.

Mr Rose said that M&S will concentrate on its 11 million core customers - mainly women in the 35-55 age group, cutting product lines and brands.

"Women want good clothes... our key task is to sell more clothes to core customers - who I think have been neglected," he said. "The business has substantial further trading potential."

If Stuart honestly thinks he can move M&S forward, then do that, otherwise you cannot ignore the success and abilities of Philip Green
Mark Watson, High Wycombe, UK

The High Street retailer is trying to convince investors that the turnaround plan will boost the value of the group beyond what Mr Green has offered.

Under the shake-up proposals, M&S has also had its property portfolio revalued - upping the value from 2.2bn to 3.3bn - something else the group hopes investors will consider as they mull the bid.

But Mr Rose denied that the investor payout - equivalent to 1 a share - was part of a move to bribe shareholders.

He told the BBC that shareholders would make their decision after his presentation at the group's annual general meeting later this week.

Bid rejected

Last week, M&S dismissed Mr Green's improved offer of 9.1bn saying it "significantly undervalued" the firm.

I wonder whether this is enough... the cash sweetener could have been better, beyond that there's quite a lot of jam tomorrow in terms of cost savings
Rebecca McLellan, BNP Paribas
As part of his update today, Mr Rose pledged to deliver value "significantly in excess" of the 400p a share currently offered by Mr Green.

A spokeswoman for Philip Green said he was waiting to see how the market reacted to the revival plan.

Mr Green has said he will know within 48 hours whether M&S shareholders are backing the company or him.

BBC business editor Jeff Randall said that the plans did not contain many surprises.

"In terms of cash back, tidying up behind the scenes, good housekeeping et cetera, I don't think that is enough on its own," he added.

"That gives the company what the City calls a 'cocaine high' - it feels good this year, but next year, without better trading, you're back where you began."

"I can't see a really big rabbit in the hat," he told BBC News 24, adding that the shake-up was merely "good housekeeping".

Focus on customers

Simply Food - M&S
Focus on core business and brands
Close Gateshead Lifestore outlet, halt rollout of smaller Simply Food stores
Better product ranges
Improve sourcing and supply chain - expected to save 175m by 2006-07
Fewer product mark downs, less waste in food business - set to save 50m
Cut 650 jobs
Better co-ordination of internal and external advertising
Modernise existing space at a cost of 400m-a-year
Buy Per Una for 125m
Sell money business to HSBC for 762m - but retain share of profits from business
Return 2.3bn - or around 1 a share - to investors
Property portfolio revalued - now worth 3.3bn, compared to 2.2bn previously
The one surprise was that M&S did not have ownership of the Per Una brand - which brought in profits of 17m last year.

Mr Randall added that the company would now be concentrating on getting more female customers into the store more often by concentrating on its product range.

M&S aims to cut back on its ranges, while offering more depth and less store clutter.

Mr Rose also plans to make savings of about 175m a year by cutting costs in the supply chain.

The moves, along with store closures, aim to tackle the group's sagging sales.

Figures released with the statement show that M&S's non-food sales sank 3.7% year-on-year between April and June, while food sales were down 1.5% during the same period.

'Jam tomorrow'

The plans got a mixed reaction from City analysts.

"I wonder whether this is enough," said BNP Paribas analyst Rebecca McLellan.

"I think it's probably low to middle of the expected range, the cash sweetener could have been better, beyond that there's quite a lot of jam tomorrow in terms of cost savings."

But Nick Bubb, an analyst at Evolution, described the reforms as "very punchy".

"On the face of it, M&S is steering people to profits of 1.1bn next year which is a useful uplift and would justify a share price of 400p today," he said.

"Achieving that through the sale of financial services rather than a sale of property is a brilliant piece of engineering."

You can hear from both M&S boss Stuart Rose and billionaire retailer Philip Green in a BBC Radio Five Live special on Tuesday 13 July at 1900 UK time.
In "the battle for Marks and Spencer", BBC business editor Jeff Randall will weigh up the opponents in one of the dirtiest corporate fights in recent times.

video and audio news
The BBc's Jeff Randall
"While promising better merchandise, Rose is also keeping shareholders sweet"

The BBC is not responsible for the content of external internet sites

Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit


Sign in

BBC navigation

Copyright © 2019 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific