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Last Updated: Tuesday, 15 July, 2003, 23:01 GMT 00:01 UK
Phone images could mislead
A Sharp GX10 mobile phone
The Sharp GX10 mobile phone
The makers of one the UK's best selling mobile phones have been found guilty of exaggerating the picture quality produced by its built-in camera.

An advert for the Sharp electronics GX10 picture messaging phone, popular amongst Vodafone customers, showed a clear photograph of a woman on the screen.

A member of the public complained to the Advertising Standards Authority (ASA) that the picture in the advert was of a much higher quality than the phone could produce.

After being given a demonstration of the phone's in-built camera the ASA upheld the complaint.

Sharp admitted the picture in the advert was simulated but claimed this was a common practice in the industry.

What is more, it claimed that the picture resolution of the phone was clearly disclosed and the phone demonstrated in stores, so consumers were not misled.

However, following the ASA ruling Sharp - which said the campaign had finished - agreed to mention in future advertising when a picture is simulated.




SEE ALSO:
Q&A: Mobile phone price cuts
27 Jun 03  |  Business
Mobile call charges too 'high'
23 Jul 02  |  Business
Watchdog probes mobile phone firms
02 Apr 02  |  Business


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