BBC NEWS Americas Africa Europe Middle East South Asia Asia Pacific
BBCi NEWS   SPORT   WEATHER   WORLD SERVICE   A-Z INDEX     

BBC News World Edition
 You are in: Business  
News Front Page
Africa
Americas
Asia-Pacific
Europe
Middle East
South Asia
UK
Business
E-Commerce
Economy
Market Data
Entertainment
Science/Nature
Technology
Health
-------------
Talking Point
-------------
Country Profiles
In Depth
-------------
Programmes
-------------
BBC Sport
BBC Weather
SERVICES
-------------
EDITIONS
Monday, 21 October, 2002, 09:01 GMT 10:01 UK
Four in 10 workers 'don't trust' boss
A woman working in a factory
A culture of distrust pervade UK business
Nearly four out of 10 UK workers say that they do not trust their bosses, according to a new survey.

The Britain at Work survey, sponsored by Mercer Human Resource Consulting, found that the longer an employee works with their boss, the more disillusioned they become.

Redundancies and economic uncertainty have been blamed for the distrust which is pervading UK companies.

And the results of the Britain at Work survey could make worrying reading to personnel managers across the country.

Preaching

Only half of the 3,500 workers questioned for the survey said they felt there was sufficient communication between managers and employees.

The survey also found that the majority of employees did not think that managers practised what they preached.

Only 44% of workers believed managers behaved in a fashion consistent with the values of the company.

Over time, it seems distrust increases between workers and their bosses.

Honest

More than half of employees with less than two years service said they trusted management to be honest.

But among those who had served for 15 years or more, this figure fell to just 32%.

In total, nearly four out of 10 said they did not trust the person above them in the chain of command.

Paul Sanchez, head of communication at Mercer, said lay-offs and economic uncertainty lay at the root of what he called "a climate of uncertainty and distrust" at work.

However, on the bright side, 72% of workers questioned said that they still derived joy from work despite widespread distrust of management.

See also:

15 Oct 02 | Business
14 Oct 02 | Business
01 Sep 02 | Business
Internet links:


The BBC is not responsible for the content of external internet sites

Links to more Business stories are at the foot of the page.


E-mail this story to a friend

Links to more Business stories

© BBC ^^ Back to top

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East |
South Asia | UK | Business | Entertainment | Science/Nature |
Technology | Health | Talking Point | Country Profiles | In Depth |
Programmes