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EDITIONS
Monday, 30 September, 2002, 08:23 GMT 09:23 UK
Pru to transfer jobs to India
Prudential's building in Euston, London
Prudential expects the move to save 16m a year
The insurer Prudential is to cut 850 UK jobs and transfer the work to India.

The company said it would establish an offshore service centre in Bombay to reduce its costs.

As a result 850 jobs will go at Prudential's call centre at Reading in Berkshire.


The Prudential has double-crossed its staff and customers by making this mercenary decision

Roger Lyons
Amicus
Roger Lyons, general secretary of the union Amicus, described the company's move as a "despicable act".

"The only reason being given is an 80% saving on wages, but no thought has been given to customer impact or the devastation this will cause to those affected.

"The Prudential has double-crossed its staff and customers by making this mercenary decision," he added.

Expanding in Asia

Mr Lyons said the union would campaign to reverse the decision and would be "looking at all avenues" to fight the move.

The company said it expected the changes to cost 20m by the end of 2004.

But it said it expected to make a saving of 16m a year by 2006.

Prudential will open a new call centre in India, adding to its large business in Asia.

Last week Prudential announced that it was closing its final salary scheme to new workers.

 WATCH/LISTEN
 ON THIS STORY
The BBC's Jenny Scott
"Call centres are a key part of the economy"
Mark Wood, Head of Prudential UK
"We made this decision to enable us to grow rapidly"

Click here to go to BBC Berkshire Online
See also:

26 Sep 02 | Business
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05 Apr 02 | Business
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