Page last updated at 04:10 GMT, Thursday, 23 July 2009 05:10 UK

Singer's airline tune takes off


A musician who blames United Airlines for breaking his prize guitar has taken revenge by writing a song that has become a YouTube hit.

Dave Carroll composed United Breaks Guitars after his Taylor acoustic was damaged at Chicago's O'Hare airport.

It has now had 3.5 million hits in 10 days, and has been a PR disaster for the airline, which has seen its share price plunge by 10%, wiping $180m off the company's value.

But United Airlines say they would like to use the video for training purposes to ensure all customers receive better service from the company in future.

Footage courtesy of YouTube


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