BBC Radio 4's Inside Money was broadcast on Saturday, 21 August, at 1204 BST.
A slightly longer version of the programme was broadcast on Monday, 23 August, 2004 at 1502 BST.
When David Galpin's father died his family entrusted the management of his estate to a private company offering will and probate services.
When the company went into liquidation, David and his family were shocked to find there was no automatic safety net to ensure they got their money back.
David joins Lesley Curwen to find out if such companies can be regulated to stop the same thing happening to other people.
Producer: Philippa Goodrich
Presenter: Lesley Curwen
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