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Last Updated: Tuesday, 23 March, 2004, 11:37 GMT
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estate agents
estate agents

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WATCH AND LISTEN
The BBC's Darshini David



The BBC's Kim Barnes
"The OFT wants the industry to improve self regulation"


The BBC's Rory Cellan-Jones
"This is a profession with a pretty dismal reputation"


The BBC's Rory Cellan-Jones
"The regulators have decided it is not for them to judge who is fit to be an estate agent"



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