New benefits system begins

The way benefits are paid is changing from 1 April

BBC Radio 4's Money Box was broadcast on Saturday, 29 March, 2003 at 1204 GMT

New benefits system begins

Money Box has been investigating the new system of paying benefits directly into bank or post office accounts.

We put our concerns to Work and Pensions Minister Malcolm Wicks and David Hills of Post Office Ltd.

 Listen to the audio

Also:

New benefits system poorly promoted

Post Office admits technology mistake

Seven steps to money heaven?

Missing tax returns

The Inland Revenue's online tax return system has come under fire from customers who feel they have been let down.

We took their concerns to Terry Hawes, head of e-services development at the Inland Revenue.

 Listen to the audio

Also:

Online tax return confusion

MoD to reduce injury compensation

The MoD is planning to reduce the amount of compensation it pays to people injured during service in the armed forces.

We spoke to Terry English of the Royal British Legion about the planned changes.

 Listen to the audio

Also:

Plans to cut war disablement benefits

Mis-selling fine for insurer

Royal & Sun Alliance has been fined £950,000 for mortgage endowment mis-selling.

 Listen to the audio

Also:

Mis-selling fine for insurer

Inside Money: Making an endowment complaint

Premium Bonds

The odds of scooping a Premium Bond win are much less now than they once were.

We asked Gill Cattanach of National Savings & Investments to explain why.

 Listen to the audio

Cashwise magazine

If you have questions about managing your money or dealing with debt, then Cashwise is for you, with tips and hints on how to deal with common financial problems.

For a copy of the magazine, please call: 0800 044 044

Presenter: Paul Lewis
Producer: Chris A'Court
Reporter: Claire Vincent