![]() |
||||||||||||||||||||||||||||||||||||||||||||||
|
Wednesday, November 25, 1998 Published at 13:58 GMT World Slogan wanted: must be able to work miracle ![]() A plate-load of work: regaining loyalty to beef The decision by European farm ministers to lift the export ban on British beef has cleared the way for the industry to get back on track. The BSE crisis, which has cost the industry an estimated £4bn, is over. British beef can once again grace tables around the world - now everyone can go home for tea. If only it were that easy. The damage that has been done by the two-and-a-half year ban can not be patched up overnight. But the British Meat and Livestock Commission, which has planned a worldwide promotion campaign, can take heart from the experience of other products which have come back from the brink of consumer oblivion. Clear winner
The company president called it ''a brutal crisis'' and the disaster gave Evian a foothold in the lucrative US bottled-water market. But Perrier has regained its popularity beyond France. Change in direction for Skoda
A bitter pill In 1982 the pharmeceutical giant Johnson & Johnson had a crisis on its hands. Its leading non-prescription painkiller Tylenol was laced with cyanide resulting in the deaths of seven people around Chicago. The company's adroit response to the tampering incident was a text book case study on corporate responsibility and crisis management. The capsules were removed from shop shelves, a $100,000 reward was offered for help in tracking down what seemed to be a random killer and a new tamper-proof container was introduced. J&J's then-CEO James Burke visibly took responsibility for public safety and brought the badly shaken consumer brand back to life. Long haul to recovery
The young low-fare carrier has faced a long haul to regain business. Buying a smaller airline company and changing ValuJet's name to AirTran last year was was step one. Management then systematically erased nearly every sign of the no-frills carrier. The logo went, and $40 million was spent upgrading ValuJet's planes. The company's total operating revenues for the third quarter of 1998 were $115.1 million compared to $56.4 million for the third quarter of the previous year, an increase of just over 104%. Salmonella slump
But it took cooking-supremo Delia Smith to really crack the industry slump. Producers are celebrating a 10% rise in sales thanks to her latest cookery programme currently screening on British TV. The first three shows concentrated on different ways of using eggs and has resulted in 54 million more eggs than average have being sold. Rosier times for Apple
Yoyo - destined to come back The secret of the Yoyo has been just to hang in there, perhaps providing an example to other products. The greatest calamity that the children's toy the Yo-yo ever faced was that it just wasn't cool anymore. But it has come full circle as the younger generation embraces its simple low-tech fun. Sales go through the ceiling about once every 10 years, according to the British Association of Toy Retailers - not surprising for a product whose name means "to come back". This year they're rocketing up, with UK toy retailers estimating as many as 138,500 are being snapped up every week. |
|
||||||||||||||||||||||||||||||||||||||||||||