Europe South Asia Asia Pacific Americas Middle East Africa BBC Homepage World Service Education



Front Page

World

UK

UK Politics

Business

Sci/Tech

Health

Education

Sport

Entertainment

Talking Point
On Air
Feedback
Low Graphics
Help

Wednesday, October 28, 1998 Published at 01:46 GMT


UK

Birt 'disappointed' at rise in complaints

Sir John Birt: Four complaints in last three months

BBC Director-General Sir John Birt said it was "disappointing" that the corporation's news programmes had produced a rise in viewers' justified complaints.

The BBC's Programme Complaints Unit upheld four news complaints in the last three months, compared with only three over the whole of the previous year.

However, the total number of upheld complaints against all programmes fell to only 17 compared with 31 in the same period last year.

The PCU investigated 178 complaints about 149 programmes in the quarter from July to September.

'Distress and embarrassment'

The PCU agreed that a news bulletin film of a married man playing with his children should not have been used to illustrate a story about single fathers.

The man complained he had been caused "distress and embarrassment" by the film, originally shot to illustrate the Budget.

The film, shown on the One O'Clock News and Six O'Clock News in July was destroyed to prevent further inappropriate use.

Two more upheld news complaints concerned inexact terminology about Northern Ireland communities used by Ceefax and the Nine O'Clock News.

The fourth came from the High Commissioner for Trinidad and Tobago about a report wrongly suggesting the government there was preventing convicted prisoners from appealing to the Privy Council.

Sir John said: "Four complaints about items in television news bulletins have been upheld.


[ image: Watchdog: Two complaints]
Watchdog: Two complaints
"This compares with only three over the whole of the previous year, and is disappointing in an area which has been distinguished for its consistently high standards."

Two complaints were also upheld against the BBC's consumer flagship Watchdog.

Companies which have protested about the BBC1 programme are arranging to meet BBC chairman Sir Christopher Bland and other governors.





Advanced options | Search tips




Back to top | BBC News Home | BBC Homepage | ©


UK Contents

Northern Ireland
Scotland
Wales
England

Relevant Stories

19 Aug 98 | UK
Judge says hotel is OK

04 Aug 98 | Your Money
BBC's Watchdog under spotlight





Internet Links


BBC contact numbers and addresses


The BBC is not responsible for the content of external internet sites.




In this section

Next steps for peace

Blairs' surprise over baby

Bowled over by Lord's

Beef row 'compromise' under fire

Hamilton 'would sell mother'

Industry misses new trains target

From Sport
Quins fightback shocks Cardiff

From Business
Vodafone takeover battle heats up

IRA ceasefire challenge rejected

Thousands celebrate Asian culture

From Sport
Christie could get two-year ban

From Entertainment
Colleagues remember Compo

Mother pleads for baby's return

Toys withdrawn in E.coli health scare

From Health
Nurses role set to expand

Israeli PM's plane in accident

More lottery cash for grassroots

Pro-lifers plan shock launch

Double killer gets life

From Health
Cold 'cure' comes one step closer

From UK Politics
Straw on trial over jury reform

Tatchell calls for rights probe into Mugabe

Ex-spy stays out in the cold

From UK Politics
Blair warns Livingstone

From Health
Smear equipment `misses cancers'

From Entertainment
Boyzone star gets in Christmas spirit

Fake bubbly warning

Murder jury hears dead girl's diary

From UK Politics
Germ warfare fiasco revealed

Blair babe triggers tabloid frenzy

Tourists shot by mistake

A new look for News Online