Net lifeline for victims of violence

Women in abusive relationships can seek advice online

Public internet kiosks are providing a lifeline to victims of domestic violence in the UK.

Research from kiosk providers CitySpace shows that a domestic violence channel is proving particularly popular.

About 5,000 women have sought advice and information since its launch less than a month ago.

"Primarily, it acts as a digital signpost to refuges and to counsellors who offer professional help and advice," said a CitySpace spokesperson.

Totally anonymous

There are currently around 100 so-called i-plus points in towns and cities up and down the UK.

The kiosks can be used anonymously and in private

The free, internet-based, touch screen kiosks provide users with e-mail facilities, news and local council information.

Usage for the domestic violence channel is highest at weekends when women may be out shopping or meeting friends.

"A lot of women in abusive relationships can't use the internet at home or at work. The crucial thing about i-plus is that it is totally anonymous," said the spokesperson.

About 10% of women suffer domestic violence at any one time and up to a quarter of all women will be victims at some point in their lives.

Domestic violence can be physical, verbal, emotional and sexual.

More publicity

Nearly 200 women each day are using the channel and most of them print out information.

"This new initiative is playing a very real and important role in assisting those who are being abused," said Cityspace's head of e-government, Patrick McGuirk.

The Greater London Authority launched the channel as part of its own strategy to combat domestic violence.

It is pleased by the success of the online channel but wants more publicity for the booths.

"It is proving to be an invaluable resource but I want more people to know that it's there," commented Mayor of London, Ken Livingstone.