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Page last updated at 17:52 GMT, Thursday, 29 January 2009

Website issue hits ferry bookings

Ferry passengers were left unable to make online bookings for Isle of Man Steam Packet services after the company's website went down.

The site's temporary disappearance was been blamed on problems with a third-party that hosts the domain name.

Customers were directed to a page claiming the domain name was pending renewal or deletion, but the service resumed on Thursday morning.

Chief Executive Mark Woodward said the website was "integral" to the business.

The latest problems follow a similar issue which affected the company's website two weeks ago.

Mr Woodward said: "I am pleased to report that our website is accessible again and that customers will be able to use the web-based booking system once more.

"The website is an integral part of the Isle of Man Steam Packet Company's business, and we will be carrying out a full review of the circumstances surrounding this issue to avoid the possibility of it occurring again.

"I would like to thank customers who have been unable to access the website for their patience."



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