Page last updated at 12:41 GMT, Tuesday, 20 January 2009

'No jargon' promise from council

Council tax documents
The guide will be used by council officers to write documents

Jargon and gobbledegook has been banned by a Staffordshire council which has designed its own plain English guide.

Newcastle-under-Lyme Borough Council said documents would refer to "needs" rather than "requirements" and "bins" instead of "wheeled refuse containers".

Basic house style rules would also be laid down so communications remain consistent across the authority.

Officers should use the guide when writing reports, letters and features for the website.

Council leader Simon Tagg said: "The use of straightforward language isn't about talking down to readers; it's about making sure that our communications are crystal clear.

"The borough council wants to inform residents, rather than baffle them with unnecessary words and jargon. People have the right to understand the documents that affect them."

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