Page last updated at 15:14 GMT, Friday, 9 October 2009 16:14 UK

Asda apology over boy's wine ban

Asda
Asda is owned by US retailer Wal-Mart

A supermarket has apologised after telling a woman her son was not allowed to carry her shopping because it contained alcohol.

Gill Power-Forward, of Poole, bought a bottle of wine, at the Canford Heath branch of Asda.

After handing the heaviest of two bags to her 14-year-old son she was told by the cashier she must carry it herself because her son was under age.

Asda apologised for the error, saying its staff had been "overly cautious".

Mrs Power-Forward said: "My son is about 5ft 7ins (1.7m). He's a strapping lad. I said to him: 'Will you take the heavy one'.

"He went to pick it up and the cashier said no. If I had more time I would have seen the manager but my husband was waiting outside.

"What if I had been disabled? What would have happened then?"

Rather than argue, Mrs Power-Forward carried the bag herself.

An Asda spokeswoman said: "We pride ourselves on being a responsible retailer and on this occasion our colleagues at the Canford Heath store were being overly cautious."

The supermarket said the sale of alcohol to under-age children was something the local community was "passionate" about, therefore staff had been "extremely cautious over the last six months".

This is not the first time over-zealous supermarket staff have stepped in when customers have bought alcohol.

In July, a father was told by staff in Asda, in Brighton, he could not buy a bottle of wine because he was with his 15-year-old daughter.



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