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Friday, 20 April, 2001, 16:51 GMT 17:51 UK
Why Nokia is winning the phone war
![]() Ericsson's Kurt Hellström: Writing on the wall says it all
By BBC News Online's Mike Verdin
It was largely down to Ericsson that Nokia entered the mobile phone market in the first place. Now the beleaguered Swedish giant may wish it had kept its mouth shut. The same day it reported losses of 4.9bn Swedish crowns (£337m), and announced 12,000 job cuts, Nokia revealed pre-tax profits of 1.48bn euros (£926m) and plans to steal Ericsson's leadership in the infrastructure market for third-generation (3G) mobile telephony.
Meanwhile in Finland, Jorma Ollila, his opposite number at Nokia, trumpeted that he was "more than pleased with our first-quarter numbers". "Our position in this industry has never been stronger," Mr Ollila added. Transformation Yet it was almost by accident that Nokia even entered the telecoms business. The firm, launched near Finland's Nokia river in 1865 as a timber business, was for decades a solid, old-style industrial company, selling even until the 1970s products ranging from toilet paper to rubber boots. It bought into the telephones business some 30 years ago to gain a slice of the promising technology markets, and follow the then fashionable trend for diversification. A decade later, after Ericsson installed a cellular network, Nokia, as an expert in radio telephones, stepped in to provide handsets. And when the collapse of the Soviet Union in the 1990s deprived Nokia's traditional operations of important customers, the firm looked to its promising mobile phone unit for redemption. Shares rocket The strategy worked.
The firm's share price had, a year ago, increased by a factor of 12 in less than two-and-a-half years. The stock has since given up half those gains. But even here Ericsson has fared worse, with its shares worth one third what they were a year ago. Debt hangover These slides reflect a deceleration in sales growth blamed in part on the downturn in global economic growth. Consumers, worried about the slowdown, are deferring decisions to upgrade to new-style phones, or even to take up mobiles at all, firms say. But considerable responsibility is also being placed at the door of the telecoms operators which, in the exuberance of last year's technology boom, spent billions of pounds, dollars and euros buying licences for operating 3G phones, and woke up weeks later with huge debt hangovers. So operators have been less willing to offer customer discounts in an effort to boost trade - Ericsson blamed "lower subsidies from operators" among reasons for a 52% slowdown in handset sales during the first three months of the year. The debt burden has also threatened to slow spending by operators on installing 3G networks, of which the likes of Nokia and, in particular, Ericsson are leading suppliers. Key market Ericsson makes more than three quarters of its sales in the network market but, judging by comments in Friday's results statement, is under no illusions of the financial ills besetting its customers in this market.
Meanwhile the exuberant Mr Ollila, as if only to kick further silicon in Ericsson's face, said Nokia was "well on track for our targeted leadership in 3G infrastructure". The firm "has the extraordinary opportunity" to achieve twice the market share rolling out 3G networks than it did installing second-generation (2G) equipment, he added. Product quality Mr Ollila's confidence is based partly on the quality of the firm's products.
"Motorola had the advantage of achieving dominance in the US, which was the prime mover in terms of mobile phone markets," said Robin Birchall, technology analyst at Brown Shipley Securities. "But Motorola really struggled when it came to GSM." Nokia has also monitored cultural advances, and last month, for instance, introduced a phone capable of downloading MP3 music files. Later this year, the firm will launch a Gold Edition phone for "lifestyle conscious consumer segments in the Asia-Pacific". Board quality The quality of Nokia's management, however, has also played an important part in securing the firm's profitability, Mr Birchall said.
Indeed "Ericsson is selling phones for less than the cost of making them", Mr Birchall said. The company, while also boasting respected technology, has been losing an estimated 558 Swedish crowns (£38) on every handset sold, when broader costs such as marketing are included, analysis of company accounts shows. "Ericsson is being killed in the mobile phone market," he said. Hence the firm says it is attempting to boost efficiencies by "further streamlining" phone operations, outsourcing operations and reducing staffing levels at the division by some two thirds to 5,000. New markets At stake, after all, is the its place in the 3G handset and network markets. If they arrive. "There should be no doubt about the strong demand for 3G," said Ericsson's Mr Hellström who predicts the market will be worth $50bn by 2003. "It is driven by the need for increase voice and data capacity." Yet, when speaking of a technology which has yet to prove its consumer credentials, and which depends on debt-laden telecoms operators for its survival, many observers are making more cautious predictions. Even Ericsson itself does not expect 3G services to be taken up in volume until 2003. Two years is a long time in the telecoms business, as the last couple have shown. Nokia may yet rue the day it snubbed toilet paper and rubber boots in favour of higher technology.
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